Welcome to AVAYA's simply magic productions

Opportunity Doesn't Always Knock...... Sometimes It Rings!

Whether You're Legacy, VoIP or Hosted We Can Manage Your On Hold Content

Let Us Be Your Voice For A Unified Customer Experience

In today’s fast-paced world, seamless communication is the cornerstone of customer satisfaction. Our team of professional voice artists and scriptwriters is dedicated to ensuring your brand’s message resonates clearly and consistently across all customer interactions. With our on-hold messaging services, we transform waiting time into an engaging, informative experience that reinforces your brand’s values and commitments. Let us help you bridge the gap between your business and your clients, creating a harmonious customer journey that builds loyalty and trust.

About Us

As the Creator of Message On Hold Marketing, Telephonetics has expanded to offer a full complement of cloud based Audio and Video products that will enhance any environment.

Our Services

We treat more than just the HOLD Button. Simply Magic Productions Voice Managed Services create a positive customer experience by marketing to customers effectively and efficiently.


Telephonetics is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

Take Your Business to the next Level

From custom on-hold messages and IVR prompts to professional voiceovers and background music solutions, our comprehensive suite of services is designed to elevate your brand’s presence, engage your callers, and streamline your communications.
Background Music

Elevate Your Brand's Voice: Discover the Perfect Background Music to Enhance Your Digital Marketing Strategy

Digital Signage

Transform Your Message: Engage and Captivate Your Audience with Cutting-Edge Digital Signage Solutions


Optimize Your Customer Experience: Elevate Your IVR and Auto-Attendant Systems for Seamless Communication

Message On Hold

Keep Your Callers Engaged: Craft Compelling On-Hold Messages That Reflect Your Brand's Excellence


Revolutionize In-Store Experiences: Harness the Power of Storecasting to Create Unforgettable Shopping Journeys

"Our one common voice and music source initiatives that you accomplished throughout our company have brought a new and consistent image to our company and for our customers who call us. The professional talent you use for recordings is first class. "
Paul M | Telecommunications Management
"The service that we receive from your company is always excellent, even when we are asking for the impossible…"
Robert L | Development Directory
"Working with you has been nothing short of amazing. Thank you for such kind and detailed attention to our firm and for your endless kind compliments. Please know I echo them and so very much enjoy this working relationship we are building."
Olivia | Marketing & Resource Manager
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